Invoice and Payment Terms

Last updated: August 22, 2026

These terms apply when incorporated into an accepted SiteCrafters proposal, scope, agreement, change order, invoice, or other written authorization. Updates apply prospectively unless SiteCrafters and the client agree otherwise in writing. Project-specific written terms control if they conflict with a general policy on this page.

Invoices and billing stages

Invoices identify the client, project or service, invoice and due dates, billing stage, itemized charges, credits, and total due. Website invoices identify the approved dollar amount due at that stage; clients are not required to calculate an amount from a percentage.

Website payment schedules

• Basic Website: 50% upfront and 50% at completion.
• Standard Website: 40% upfront, 30% at design approval, and 30% at completion.
• Premium Website: 30% upfront, 30% at design approval, and 40% at completion.
• E-commerce Website: 30% upfront, 30% at design approval, and 40% at completion.
• Custom Website: 50% upfront, 25% at design approval, and 25% at completion.

Deposits are nonrefundable once work begins.

Hourly billing

Authorized hourly work is billed at $75 per hour in 15-minute increments using actual documented billable time. Work included in a package, monthly service, hosting labor allowance, or other approved scope is not also invoiced as additional hourly work.

Hosting included hour

Hosting and Maintenance includes one eligible labor hour per month. Before approved hosting overage is invoiced, that hour is applied first and the invoice shows whether it was applied. Routine hosting administration, backups, security monitoring, uptime monitoring, and normal WordPress core or plugin maintenance do not consume the included hour. The hour does not roll over and has no cash or credit value.

Third-party expenses

Third-party products and services are invoiced at the approved vendor cost. SiteCrafters installation, configuration, maintenance, or management work is a separate approved service charge. Hourly work is billed at $75 per hour in 15-minute increments only when authorized as hourly work. New third-party expenses or related service charges not already authorized require Client approval.

Recurring services

Recurring services are billed according to the applicable proposal, agreement, or approved service terms. Hosting and Maintenance is $100 per month with an initial 12-month commitment. Paid-social ad management is $250 per month; advertising spend is paid directly to the platform. Approved new ad sets, campaign phases, or meaningful campaign changes are $175 each.

Late fees

The late fee is $5 per day beginning the day after the due date. For a Due Upon Receipt invoice, the first late-fee day is the following day. Accumulated late fees are capped at the outstanding invoice amount.

Payment methods and tax

Invoices are delivered by email. Accepted payment methods are check, Venmo, Cash App, cash, and credit card. Any processing fee passed to Client must be lawful, disclosed, permitted by the applicable provider or network, and limited to the actual applicable fee. SiteCrafters does not charge sales tax on its standard services.

Related agreements

The applicable proposal identifies selected services, prices, payment milestones, and initial charges. The Scope of Work defines deliverables and acceptance criteria. Change Orders govern approved changes. The Hosting and Maintenance Agreement governs hosting. The Master Services Agreement governs ownership, acceptance, confidentiality, liability, termination, and other legal terms.